Verified orders are usually processed in 1–3 business days. Standard handcrafted katana normally need 7–21 business days of workshop preparation before dispatch; peak periods may take longer.

Transit begins after dispatch. Most destinations take about 7–15 days, mainland Europe about 17–20 days, Japan about 12–15 days, and some US West Coast UPS routes about 13–20 days.

Shipping is calculated separately from the product price using total parcel weight and destination. EU VAT is typically included for standard packages; UK and other non-EU duties are generally not included. Swords over 1.18 m follow an oversized exception.

Eligible unused, non-custom items in original condition and packaging may be requested for return within 15 days of delivery. Custom products and gift cards are not returnable.

For non-quality returns, the customer covers return shipping. If an item arrives damaged or defective, contact NIMOFAN promptly with your order number and photos so the support team can review it.